Frequently Asked Questions

Everything you need to know about shopping with AOA Store.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges can be processed for different sizes subject to stock availability.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-14 business days depending on the destination and customs clearance.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

What payment methods do you accept?

AOA Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

AOA Store is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in our collections to ensure high quality with a lower environmental footprint.